Services to the public during the closure of the BnL

VERSION FRANCAISE

DEUTSCHE VERSION
 

 

Home loan: the National Library of Luxembourg sends your documents to your home 

From May 4 2020 onwards, the National Library of Luxembourg will once again enable home loan. Users will be able to borrow up to three books simultaneously via www.a-z.lu and the NLL will send the ordered documents by post to the homes of the people concerned. In order to guarantee the smooth mailing of borrowed documents, the BnL asks its users to check the validity of their contact details in their reader's account. This can be accessed via www.a-z.lu.

On-site collection of reserved documents is not yet permitted

For logistical reasons, it will not be possible to send books weighing more than 2kg

The relaunch of home loans is part of a strategy of progressive deconfinement, the stages of which are defined in accordance with government decisions and in respect of health barrier gestures.

Online registration

During the exceptional closure of the BnL registration requests can be made via e-mail.

Who can register?

Any person aged at least 14 years and residing in Luxembourg or in the neighbouring regions. 

How do I register? 

Fill in the form below and send it back by e-mail : inscription@bnl.etat.lu

APPLICATION FORM

When filling in the registration form, make sure you provide a correct e-mail address as your reader's ID and a link to reset your password will be sent to the e-mail address indicated in the form. 

Validity of registration 

3 months: provisional registration for non-electronically signed forms 

2 years: for electronically signed forms (Luxtrust certificate) 

How do you receive your reader's ID and password? 

Your reader's ID and a link to reset your password will be sent to the e-mail address you provided in your registration form.

How to renew your registration? 

Registration can be renewed free of charge by e-mail: inscription@bnl. etat. lu [with renewal form attached] 

RENEWAL FORM

How to confirm your provisional registration? 

In order to confirm your provisional registration you must sign the registration form either electronically or in person at the reception desk after the reopening of the BnL. 

Due date of your loans 

The due date of all outstanding loans has been automatically extended until 01/07/2020. 

If you have any questions

Contact us via e-mail or telephone: 

Questions about registration: inscription@bnl.etat.lu

Questions about electronic publications: help@findit.lu  

Questions about loans and bookings: pret@bnl.etat.lu

Questions about international loans: pi@bnl.etat.lu

Bibliographic search help: reference@bnl.etat.lu | tel. +352 265 59 103 (Monday-Friday 09:00-18:00) 

Questions about the media library's holdings: mediatheque@bnl.etat.lu | tel. +352 265 59 105 (Monday to Friday from 09:00-18:00) 

Returning documents

Borrowed documents can be returned via our automatic return device outside the BnL building, 24 hours a day. In addition, you have the possibility to deposit non-returnable works via automatic return (out-of-format works, works on international loan) in the return box located in the BnL entrance door lock. This return box is accessible from 8am-8pm.

International Loan

For the moment it is still possible to order scientific articles through the International Loan service. However, it is no longer possible to submit requests for book orders.

Consultation of Special Collections

Please note that all appointments for consultation of Special Collections are cancelled.

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